Concerto Software再次獲得客戶(hù)聯(lián)絡(luò)中心行業(yè)年度最佳公司稱(chēng)號(hào)
2004/02/02
作為全球公認(rèn)的客戶(hù)交互管理（CIM）解決方案提供商， Concerto Software, Inc (NASDAQ:CRTO) 在2004年1月再一次被Frost
& Sullivan譽(yù)為客戶(hù)聯(lián)絡(luò)中心行業(yè)"年度最佳公司"，成為該領(lǐng)域中唯一一家連續(xù)兩年獲得此殊譽(yù)的解決方案提供商。
Frost & Sullivan"年度最佳公司"獎(jiǎng)每年頒發(fā)一次，該獎(jiǎng)項(xiàng)只頒發(fā)給那些在所處行業(yè)里作出卓越貢獻(xiàn)、脫穎而出的公司，且每個(gè)行業(yè)每年只能將該獎(jiǎng)項(xiàng)頒發(fā)給一家公司。Frost
& Sullivan授予Concerto Software這一殊榮的原因是：在2003年，Concerto Software除了在市場(chǎng)表現(xiàn)、技術(shù)創(chuàng)新、投資回報(bào)上取得傲人業(yè)績(jī)外，更是通過(guò)與Melita
International公司的合并，在呼叫中心外撥市場(chǎng)占據(jù)領(lǐng)導(dǎo)地位，同時(shí)該公司基于20多年客戶(hù)聯(lián)絡(luò)中心領(lǐng)域開(kāi)發(fā)經(jīng)驗(yàn)開(kāi)發(fā)的EnsemblePro客戶(hù)聯(lián)絡(luò)中心平臺(tái)，在去年以不可阻擋的發(fā)展趨勢(shì)，迅速打入全球呼入呼叫中心市場(chǎng)，成為該行業(yè)中最具有發(fā)展?jié)摿Φ墓尽?br>
Frost & Sullivan的行業(yè)分析專(zhuān)家Katrina Howell談到，"Concerto Software在客戶(hù)聯(lián)絡(luò)中心領(lǐng)域一個(gè)顯著特點(diǎn)是，該公司善于利用其技術(shù)領(lǐng)先、機(jī)構(gòu)重組靈活的優(yōu)勢(shì)，實(shí)現(xiàn)品牌再造，從而滿足市場(chǎng)的不斷變化。"
Concerto Software(科勝通軟件公司)自2003年6月進(jìn)入中國(guó)以來(lái)，短短幾個(gè)月，就以驚人的速度實(shí)現(xiàn)了國(guó)內(nèi)銷(xiāo)售體系建設(shè)和業(yè)績(jī)?cè)鲩L(zhǎng)，截至到今年1月，Concerto
Software(科勝通軟件公司)已分別在上海、北京、廣州、香港建立了分公司和辦事處，與北京能通萬(wàn)維網(wǎng)絡(luò)科技有限公司、上海開(kāi)放科技發(fā)展有限公司、香港優(yōu)勢(shì)科技有限公司簽訂了覆蓋華北、華東、華南地區(qū)的一級(jí)代理協(xié)議，目前Concerto
Software(科勝通軟件公司)在大中國(guó)區(qū)已經(jīng)擁有22個(gè)客戶(hù)，其在北京、上海、廣州、深圳正在實(shí)施的項(xiàng)目座席總數(shù)已超過(guò)500席。
相關(guān)報(bào)道鏈接:
Frost & Sullivan Recognizes Concerto Software as Company of the Year in
the Contact Center Industry for Second Consecutive Year
USA Today
http://stocks.usatoday.com/custom/usatoday-com/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D
Yahoo!Finance
http://biz.yahoo.com/bw/040115/155140_1.html
CBS MarketWatch
http://cbs.marketwatch.com/news/newsfinder/newsArticles.asp?guid={7B6945FA-D269-4C64-A190-9A09BD061BBA}&siteid=mktw&archive=thirdtrue
MSN Money
http://news.moneycentral.msn.com/ticker/article.asp?Feed=BW&Date=20040115&ID=3286150&Symbol=US:CRTO
Hoovers
http://www.hoovers.com//free/news/detail.xhtml?ArticleID=NR20040115290.2_ea7600206720459c
News Alert
http://www.newsalert.com/bin/story?StoryId=CqayEubKbmde1yJy5odq&Topic=Business_Wire&Type=&Heading=News%20from%20Business%20Wire&BC=Business%20Wire
The Street.com
http://tools.thestreet.com/tsc/quotes.html?pg=qcn&guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&sid=680&orig=1&timer=
Big Charts.com
http://bigcharts.marketwatch.com/news/articles.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&
Financials.com
http://www.financials.com/c/info/story.cfm?storynum=688704
Chicago Tribune
http://markets.chicagotribune.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=chicagotribune&
LA Times
http://markets.latimes.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=latimes&
Daily Press (Virginia)
http://markets.dailypress.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=dailypress&
News Day.com
http://markets.newsday.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=newsday&
Sun-Sentinel (Florida)
http://markets.sun-sentinel.com/custom/tribune-interactive/html-story.asp?guid=%7B7B6945FA%2DD269%2D4C64%2DA190%2D9A09BD061BBA%7D&symb=&siteid=sun-sentinel&
Contact Center World
http://www.contactcenterworld.com/html/ns/ns_%7BF26113FD-474D-4399-989B-CBAC19604DE2%7D.asp
CRM Today
http://www.crm2day.com/news/crm/EpZukuEAEVNEILNWqW.php
Call Centres.net
http://www.callcentres.net/CALLCENTRES/LIVE/me.get?site.sectionshow&CALL900
TMCNet.com
http://www.tmcnet.com/usubmit/2004/Jan/1022826.htm
IT People
http://www.expressitpeople.com/20030210/careers1.shtml
RealMarket
http://www.realmarket.com/news/concerto011604.html
Control Engineering
http://www.manufacturing.net/ctl/article/NR20040121290.2_f942001128639bf0?ticker=SI
Concerto's Issue
CC News
http://216.239.39.104/search?q=cache:mrDBmPqqFv4J:www.ccnews.com/enews/2004.01.20/story2.htm+Concerto+Frost+%26+Sullivan&hl=en&ie=UTF-8
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