首頁>>廠商>>呼叫中心外包服務商>>Convergys

[英文]Convergys宣布最新型的聯(lián)絡中心擴展到至哥倫比亞
Convergys Announces Expansion into Colombia With State-of-the-Art Contact Center

2011/02/16

Convergys Corporation (NYSE: CVG), a global leader in relationship management, announces its expansion into Colombia with a state-of-the-art contact center that will provide top quality customer care services for leading corporations in the Americas. The new facility in Bogotá will bolster Convergys’ presence in Latin America, where the company already has offices and contact center facilities in Brazil, Mexico, and Costa Rica.

Known as the “Athens of South America” because of the number of top-notch colleges and universities located in the city, Bogotá impressed Convergys with its large bilingual talent pool and advanced telecommunications and transportation infrastructure. Choosing the location for its latest foray into Latin America, Convergys has outfitted a facility located in one of Bogotá's top commercial areas with the latest tools in contact center technology. Convergys is hiring for all levels of talent, including management, support staff and skilled contact center agents to begin serving clients from the site in the first quarter of 2011. Once fully staffed, the site will employ up to 2,000 customer service experts.

“Continued client demand for the high quality bilingual services Convergys provides from Latin America is driving our growth in the region,” said Jorge Robledo, Convergys Vice President of Operations in Latin America. “Bogotá boasts a highly-educated bilingual population ideally suited to help ensure that Convergys continues to meet our global clients’ current and future need for superior technical and customer support, sales, and back office services.”

Convergys Customer Solutions help optimize everyday interactions throughout our clients’ enterprises – turning the customer experience into a strategic differentiator. As a single-source provider of self-service, agent-assisted, and proactive care, Convergys combines analytics, innovative technology, and agent-assisted services to optimize the customer experience and strengthen customer relationships.

As defined by its core set of values, Convergys is committed to building from within by emphasizing talent development among its employees. Through a number of training and development programs provided, employees will be able to build a future with Convergys and move into bigger roles throughout the company.

Convergys is hiring in Bogotá. Interested applicants are encouraged to apply in person at Convergys' state-of-the-art contact center located at Empresarial 93, Calle 93 No. 11 A-11 in, Bogotá, or online at www.convergys.com/colombia.

CTI論壇報道


相關閱讀:
[英文]Convergys杰克遜維爾呼叫中心擴充至600人 2011-01-21
[英文]Convergys為勞德代爾堡帶來280個新的西班牙語職位 2011-01-14
2010客戶體驗研究：不同年齡群體對服務渠道的偏好 2011-01-06
免費下載《2010中國客戶體驗計分卡研究成果》 2010-12-16
Convergys為三網(wǎng)融合提供動態(tài)決策電信解決方案 2010-12-16

熱點專題:  呼叫中心    呼叫中心外包專欄
分類信息:  呼叫中心外包_與_國外動態(tài)
 相關頻道:  聯(lián)絡中心    
 亚洲精品网站在线观看不卡无广告,国产a不卡片精品免费观看,欧美亚洲一区二区三区在线,国产一区二区三区日韩 江陵县| 军事| 台东市| 白银市| 大余县| 南充市| 新源县| 彰化市| 麦盖提县| 太保市| 鹿邑县| 南靖县| 偏关县| 富源县| 奉化市| 榆中县| 诏安县| 会同县| 花莲市| 四子王旗| 安龙县| 友谊县| 井研县| 沽源县| 沐川县| 马尔康县| 墨脱县| 育儿| 依安县| 土默特左旗| 巩留县| 仪陇县| 滕州市| 阿巴嘎旗| 舒兰市| 顺义区| 丹凤县| 南昌县| 怀仁县| 黎平县| 宝山区| http://444 http://444 http://444 http://444 http://444 http://444