2009中國最佳呼叫中心入圍、獲獎企業(yè)：第一線安萊IP呼叫中心
2009/10/15
北京安萊信息通信技術有限公司
A Member of Diyixian.com Ltd
第一線安萊IP呼叫中心
第一線安萊有限公司是由香港皇家超級品牌第一線及亞洲領先的專業(yè)互聯(lián)網(wǎng)方案服務商北京安萊信息通信技術有限公司攜手創(chuàng)立。在上海及廣州擁有可容納過千人的座席。此外，另配有專業(yè)技術支持服務人員300多名，支持國、粵、英等多語言，并提供7 x 24 x 365全天候的服務臺及網(wǎng)絡監(jiān)控中心的服務。
第一線安萊IP網(wǎng)絡由多個數(shù)據(jù)中心組建，節(jié)點接駁多家運營商，為企業(yè)用戶提供高速、安全、穩(wěn)定的IP語音網(wǎng)絡運營平臺。客戶可選擇IPLC國際專線或VPN跨域企業(yè)專用網(wǎng)，及IP電話服務等。第一線安萊結合在香港、臺灣、北京、上海、蘇州、廣州、東莞、深圳、日本、新加坡、越南等地的分支機構，致力于為餐飲、教育培訓、金融、媒體等行業(yè)，及跨地區(qū)運營企業(yè)提供呼叫中心營運，CRM系統(tǒng)至電信資源全方位一站式服務。
Diyixian & Anlai IP Call Centre was found by Hong Kong’s royal superbrand Diyixian and asia leading internet solutions provider Beijing Online Communication Technology Limited, which owns more than 1,500 seats both in Shanghai and Guangzhou. Besides, our 300-odd technicians are able to offer multi-language and support 7*24*365 all days help desk & network monitoring service.
Diyixian & Anlai IP backbone based on multiple datacenters and accessed to dozens of operation carriers, which provide clients with such IP voice network operation platforms featured as high speed, assured security and stability. Clients can select International Private Leased Circuit (IPLC), IP VPN, IP tele-service and find us among HK,TW, PRC, Japan, Singapore & Vietnam ect. We offer the total solution of call centre which contains call center operation, CRM system & telecom resource in catering, training, finance, media industry and so on.